Bangkok Airways Jakarta office in Indonesia +1-855-738-4194

Have you ever wondered if there’s an easier way to manage your Bangkok Airways booking instead of waiting on a long and busy hotline? If you happen to be close to a Bangkok Airways Jakarta Office, you are definitely in luck. These offices are created to give passengers direct assistance in a calm and convenient setting, away from the rush and crowds of airport terminals. Whether you need help with flight reservations, ticket changes, baggage questions, or travel policies, the friendly team is there to guide you.

However, before you plan your visit, it’s always smart to confirm the office address, working hours, and contact details. Having the right information helps you avoid unnecessary delays and makes your visit smooth and productive. Let’s explore how this local office can simplify your travel plans.

Bangkok Airways Jakarta Office Address

PT. Novena Aviation Epicentrum Walk, 7th Floor Unit B712, Kawansan Rasuna Epicentrum Kuningan, Jakarta 12940, Indonesia

Bangkok Airways Jakarta Airport Address

Halim Perdanakusuma International Airport,
Jl. Halim Perdana Kusuma No.1, RW.9, Halim Perdana Kusumah, Kec. Makasar, Kota Jakarta Timur, Daerah Khusus Ibukota Jakarta 13610, Indonesia

Airport Contact Number: +62 21 80899217

Bangkok Airways Jakarta Office Phone Number/Reservation Number

Tel : +62 21 2994 1595
Email: rsvn.dacpg@galaxybd.com
Fax: +8802 985 4530
Working hours: 7 days a week, 24 hours a day

Map

Official website of Bangkok Airways: https://www.bangkokair.com/

Online Check-in with Bangkok Airways: https://www.bangkokair.com/self-check-in

Note: Online check-in begins 24 hours before departure and continues until 90 minutes prior to the planned departure time of your flight.

Visit: https://www.bangkokair.com/flight/flightSchedule to see Bangkok Airways’ flight schedule.

Bangkok Airways Baggage Services Information

Baggage Services Phone Numbers: +66 (2) 265 5678
Fax: NA
Email: Centralbaggagetracing@bangkokair.com
Inquiries about Baggage: Read Here
Baggage Lost and Found: Click Here

Bangkok Airways Baggage Allowance

View Delta Airlines Hand	Cabin baggage	Excess baggage charges
Checked baggage	Overweight baggage charges	Oversize baggage charge

Bangkok Airways offers a Variety of Planes and Aircraft

Total fleet: 33

Airbus A319-100
Airbus A320-200
ATR 72-500
ATR 72-600

Customer Care at the Bangkok Airways Office in Jakarta handles the following inquiries

Flight Ticket Booking	Ok to Board	Flight Ticket Cancellation
Airport Lounges	Visa Services	Baggage Allowance, Online Check-in
Airport Transfers	Meet and Greet	Duty-Free Allowance
Immigration Services	Business Class	In-Flight Meals
Missing Luggage	Airport Lounges	Flight/Visa Info
Miles	Economy Class	Delayed Flights
Airport Facilities	In-Flight Entertainment	Airport Wifi
Valet Parking	Visa on Arrival	Flight Wifi

Visit All: Bangkok Airways Offices

When it comes to managing complex travel plans, nothing quite beats the face-to-face service found at a Bangkok Airways Jakarta office. While digital platforms are great for quick tasks, these physical locations offer a personalized touch that makes navigating ticketing issues or special requests much smoother. Furthermore, the team is trained to handle intricate itineraries that might feel overwhelming to manage alone on a smartphone. Visiting an office provides a sense of security and clarity, ensuring that every detail of your journey is double-checked by a professional. It truly transforms a stressful logistics process into a welcoming, high-touch experience.

FAQs

Where is the Bangkok Airways Jakarta office located?

The office is centrally located in PT. Novena Aviation Epicentrum Walk, 7th Floor Unit B712, Kawansan Rasuna Epicentrum Kuningan, Jakarta 12940, Indonesia for easy access. Please check the official website or your booking confirmation for the specific street address and building name.

Can I book a flight at the Jakarta office?

Yes, their team can assist with new flight bookings, providing real-time availability and pricing. You can pay via credit card or approved local payment methods directly. Yes, their team can assist with new flight bookings, providing real-time availability and pricing. You can pay via credit card or approved local payment methods directly.

How do I change my existing flight reservation?

You can visit the office with your booking reference and identification. Their agents will help modify your dates or routes, subject to your ticket’s specific fare rules and fees.

Can I request special assistance at this location?

Yes. You can arrange wheelchair services, request special in-flight meals, or notify the airline about traveling with infants or pets during your visit to the office.

Is it possible to process a refund in the Jakarta office?

If your ticket was purchased directly through the airline, staff can initiate the refund process. Processing times vary depending on your original method of payment.

Who do I contact for delayed baggage issues?

While the Jakarta office provides general support, specific baggage claims are best handled by the airport’s “Lost and Found” desk immediately upon your flight’s arrival.

Bangkok Airways Jakarta office in Indonesia